.ticket-list-container{display:flex;flex-direction:column;height:100%;max-height:100vh;background-color:#eaf1fb}.ticket-list-header{background-color:#fff;border-bottom:1px solid #ddd;position:sticky;top:0;z-index:10}.search-container{position:relative;width:100%;padding:0 1rem;box-sizing:border-box}.search-input{width:100%;box-sizing:border-box;padding:.75rem 2.5rem .75rem .75rem;border:1.5px solid #e0e0e0;border-radius:12px;font-size:15px;background-color:#f5f5f5;color:#222}.search-input:focus{border-color:#a18cd1;outline:none}.search-input::placeholder{color:#b0b0b0;opacity:1;font-weight:400}.clear-search{position:absolute;right:.75rem;top:50%;transform:translateY(-50%);background:none;border:none;font-size:1.5rem;color:#666;cursor:pointer;padding:0;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:50%}.clear-search:hover{background-color:#f0f0f0}.ticket-list{display:flex;flex-direction:column;flex:1;overflow:hidden}.create-ticket-section{padding:1rem;background-color:#fff;border-bottom:1px solid #ddd}.tickets-scroll-container{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:1rem}.no-tickets{text-align:center;padding:2rem;color:#666;font-style:italic}.create-ticket-button{width:100%;padding:.75rem;background-color:#4f8cff;color:#fff;border:none;border-radius:4px;cursor:pointer;font-size:1rem;transition:background-color .2s}.create-ticket-button:hover{background-color:#3a6fd8}.create-ticket-form{display:flex;flex-direction:column;gap:.5rem;padding:1rem;background-color:#f5f5f5;border-radius:4px}.create-ticket-form input{padding:.75rem;border:1px solid #ddd;border-radius:12px;font-size:15px;color:#222}.create-ticket-form input::placeholder{color:#b0b0b0;opacity:1;font-weight:400}.create-ticket-actions{display:flex;gap:1.5rem;justify-content:center;padding:0 12px}.create-ticket-actions button:first-child{background:linear-gradient(90deg,#a18cd1,#fbc2eb);color:#fff;border:none;border-radius:24px;font-size:16px;font-weight:500;box-shadow:0 2px 8px #a18cd11a;transition:background .2s,box-shadow .2s,transform .1s;padding:0 28px;min-width:110px;height:40px;display:flex;align-items:center;justify-content:center;letter-spacing:.02em}.create-ticket-actions button:first-child:hover:not(:disabled){background:linear-gradient(90deg,#fbc2eb,#a18cd1);box-shadow:0 4px 16px #a18cd12e;transform:translateY(-2px) scale(1.03)}.create-ticket-actions button:last-child{background:linear-gradient(90deg,#ff758c,#ff7eb3);color:#fff;border:none;border-radius:24px;font-size:16px;font-weight:500;box-shadow:0 2px 8px #ff758c1a;transition:background .2s,box-shadow .2s,transform .1s;padding:0 28px;min-width:110px;height:40px;display:flex;align-items:center;justify-content:center;letter-spacing:.02em}.create-ticket-actions button:last-child:hover:not(:disabled){background:linear-gradient(90deg,#ff7eb3,#ff758c);box-shadow:0 4px 16px #ff758c2e;transform:translateY(-2px) scale(1.03)}.create-ticket-actions button:disabled{background-color:#ccc;cursor:not-allowed}.ticket-item{background:#fafaff;border:1.5px solid #e0e0e0;border-radius:16px;box-shadow:0 2px 12px #a18cd112;padding:16px 18px;margin:0 0 8px;transition:box-shadow .2s,background .2s,border-color .2s,transform .1s;cursor:pointer}.ticket-item:hover{background:#f3f0fa;border-color:#a18cd1;box-shadow:0 6px 24px #a18cd121;transform:translateY(-2px) scale(1.01)}.ticket-item.unread{border-left:4px solid #4F8CFF}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:.5rem}.ticket-subject{font-weight:500}.ticket-status{padding:.25rem .5rem;border-radius:12px;font-size:.8rem;text-transform:uppercase}.ticket-footer{display:flex;justify-content:flex-end;align-items:center}.unread-badge{background-color:#4f8cff;color:#fff;padding:.25rem .5rem;border-radius:12px;font-size:.8rem;min-width:1.5rem;text-align:center}.back-button{background:none;border:none;font-size:1rem;color:#444;cursor:pointer;padding:0 .3rem 0 0;margin-right:.3rem;display:flex;align-items:center;height:1.5rem;width:1.5rem;line-height:1}.chat-header{display:flex;align-items:center;padding:1rem 1rem .5rem;border-bottom:1px solid #eee}.chat-header-info{display:flex;flex-direction:column;justify-content:center}.chat-header-info h3{margin:0;display:flex;align-items:center}.chat-header-main{display:flex;align-items:center;gap:.5rem}#support-widget-container{position:fixed;top:0;left:0;width:100%;height:100%;pointer-events:none;z-index:999999}.support-widget-container{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;line-height:1.5;box-sizing:border-box;position:fixed;z-index:999999;pointer-events:none;width:100%;height:100%;top:0;left:0}.widget-button{position:fixed;bottom:20px;right:20px;padding:12px 24px;border-radius:24px;border:none;background:#007bff;color:#fff;cursor:pointer;box-shadow:0 2px 12px #00000026;display:flex;align-items:center;gap:8px;z-index:1000;pointer-events:auto}.widget-button:hover{background:#0056b3}.widget-bottom-left{left:20px;right:auto}.widget-modal{position:fixed;bottom:80px;right:20px;width:350px;height:500px;background:#fff;border-radius:18px;box-shadow:0 8px 32px #a18cd121;display:flex;flex-direction:column;z-index:1000;pointer-events:auto;font-family:Inter,Segoe UI,Arial,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.widget-bottom-left .widget-modal{left:20px;right:auto}.widget-header{padding:16px;border-bottom:1px solid #eee;display:flex;justify-content:space-between;align-items:center}.widget-header h4{margin:0;font-size:18px}.widget-close-button,.back-button{color:#b0b0b0;background:none;border:none;border-radius:50%;transition:background .2s,color .2s;padding:6px;font-size:22px;display:flex;align-items:center;justify-content:center}.widget-close-button:hover,.back-button:hover{background:#f3f0fa;color:#a18cd1}.widget-content{flex:1;overflow-y:auto;padding:16px}.ticket-list{display:flex;flex-direction:column;gap:18px}.ticket-item{padding:12px;border-radius:14px;background:#fafaff;cursor:pointer;transition:box-shadow .2s,background .2s,transform .1s;box-shadow:0 2px 12px #a18cd112}.ticket-item:hover{background:#f3f0fa;box-shadow:0 6px 24px #a18cd121;transform:translateY(-2px) scale(1.01)}.ticket-item.unread{background:#e3f2fd}.ticket-header{display:flex;justify-content:space-between;margin-bottom:8px}.ticket-subject{font-weight:600}.ticket-status{font-size:12px;padding:2px 8px;border-radius:12px;background:#e9ecef}.ticket-status.open{background:#e0e7ff;color:#6c63ff;border-radius:12px;font-weight:500;font-size:13px;padding:3px 12px;letter-spacing:.03em}.ticket-status.closed{background:#f5f5fa;color:#b0b0b0;border-radius:12px;font-weight:500;font-size:13px;padding:3px 12px;letter-spacing:.03em}.ticket-preview{font-size:14px;color:#666;margin-bottom:8px}.ticket-footer{display:flex;justify-content:space-between;align-items:center;font-size:12px;color:#666}.chat-interface{display:flex;flex-direction:column;height:100%}.chat-header{display:flex;align-items:center;gap:12px;margin-bottom:16px}.back-button{background:none;border:none;font-size:20px;cursor:pointer;padding:4px;color:#666}.messages-container{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:12px;margin-bottom:16px;scrollbar-width:thin;scrollbar-color:#e0e0e0 #fafaff}.messages-container::-webkit-scrollbar{width:7px;background:#fafaff}.messages-container::-webkit-scrollbar-thumb{background:#e0e0e0;border-radius:8px}.message{max-width:80%;padding:8px 12px;border-radius:12px;font-size:14px}.user-message{align-self:flex-end;background:linear-gradient(90deg,#6a85f1,#b8c6ff);color:#fff;border-radius:18px 18px 6px;font-size:15px;font-weight:500;box-shadow:0 2px 8px #6a85f11a;padding:10px 18px;margin-bottom:2px;max-width:80%;word-break:break-word}.support-message{align-self:flex-start;background:#f5f5fa;color:#222;border-radius:18px 18px 18px 6px;font-size:15px;font-weight:500;box-shadow:0 2px 8px #a18cd112;padding:10px 18px;margin-bottom:2px;max-width:80%;word-break:break-word}.message-timestamp{font-size:11px;color:#a18cd1;margin-top:4px;font-weight:400}.message-input{display:flex;gap:8px;padding:10px 8px;border-top:1px solid #eee;background:#f8fafd;box-shadow:0 2px 12px #a18cd112;border-radius:0 0 18px 18px;align-items:center}.message-input textarea{flex:2;padding:6px 14px;border:1.5px solid #e0e0e0;border-radius:8px;resize:none;height:40px;font-size:15px;background:#f5f8ff;transition:border-color .2s}.message-input textarea:focus{outline:none;border-color:#a18cd1;background:#fff}.create-ticket-button,.message-input button{background:linear-gradient(90deg,#a18cd1,#fbc2eb);color:#fff;border:1.5px solid #e0e0e0;border-radius:24px;font-size:16px;font-weight:500;box-shadow:0 2px 8px #a18cd11a;transition:background .2s,box-shadow .2s,transform .1s;padding:0 26px;min-width:110px;height:40px;display:flex;align-items:center;justify-content:center;letter-spacing:.02em}.create-ticket-button:hover,.message-input button:hover:not(:disabled){background:linear-gradient(90deg,#fbc2eb,#a18cd1);box-shadow:0 4px 16px #a18cd12e;transform:translateY(-2px) scale(1.03)}.create-ticket-button:disabled,.message-input button:disabled{background:#e0e0e0;color:#aaa;cursor:not-allowed;box-shadow:none}.create-ticket-button:focus,.message-input button:focus,.message-input textarea:focus{border-color:#a18cd1;outline:none}.unread-badge{background:#dc3545;color:#fff;font-size:12px;padding:2px 6px;border-radius:10px;min-width:18px;text-align:center}.loading{display:flex;justify-content:center;align-items:center;height:100%;color:#666}.widget-dark{color:#fff}.widget-dark .widget-modal{background:#1a1a1a}.widget-dark .widget-header{border-bottom-color:#333}.widget-dark .ticket-item{background:#2a2a2a}.widget-dark .ticket-item:hover{background:#333}.widget-dark .ticket-item.unread{background:#1a3a4a}.widget-dark .ticket-status{background:#333}.widget-dark .message-input textarea{background:#2a2a2a;border-color:#333;color:#fff}.widget-dark .support-message{background:#2a2a2a;color:#fff}.widget-button.widget-bottom-right{bottom:40px;right:40px}.widget-button.widget-bottom-left{bottom:40px;left:40px}.widget-light .widget-button{background-color:#0070f3;color:#fff}.widget-dark .widget-button{background-color:#333;color:#fff}.widget-dark .widget-modal{background-color:#222;color:#eee;border:1px solid #444}.widget-dark .widget-header{border-bottom-color:#444}.widget-dark .widget-close-button{color:#ccc}.widget-dark .widget-close-button:hover{color:#fff}.widget-dark .widget-textarea{background-color:#333;color:#eee;border-color:#555}.widget-dark .widget-textarea:focus{border-color:#0070f3}.widget-dark .widget-submit-button:disabled{background-color:#555;color:#999}.search-input,.message-input textarea,.create-ticket-form input{background:#fafaff;border-radius:12px;box-shadow:0 1px 6px #a18cd10f;font-size:15px;font-weight:400;color:#222;border:1.5px solid #e0e0e0;transition:border-color .2s,box-shadow .2s}.search-input::placeholder,.message-input textarea::placeholder,.create-ticket-form input::placeholder{color:#b0b0b0;opacity:1;font-weight:400}.message-input textarea,.create-ticket-form input{resize:none;box-shadow:none}.search-input:focus,.message-input textarea:focus,.create-ticket-form input:focus{border-color:#a18cd1;outline:none;background:#fff;box-shadow:0 2px 12px #a18cd11a}input[type=number]::-webkit-inner-spin-button,input[type=number]::-webkit-outer-spin-button{-webkit-appearance:none;margin:0}input[type=number]{appearance:textfield;-webkit-appearance:none;-moz-appearance:textfield}